Job Satisfaction

Its effects on “should be” perceptions are social comparisons with other employees, previous job characteristics and reference groups. Nobody wants to receive lower pay or less benefit than was received earlier in the same job or in a previous job. An employee will compare the beneficial outcomes received from the job with the outcomes received by other employees with similar jobs.
Third situational factor is reference group.An employee will be more satisfied if a job is endorsed by the reference group than if it is not. A good example of a reference group is the influence of a labour union on worker perception of a fair and reasonable increase in pay and benefits.In an organization one of the most important tasks for a manager is the ability to identify improper or unacceptable attitudes.Then only they can make the people realize their potentials and get them to effective participation.There are basically four step process.

1.Identify the improper attitudes
2.Determine what supports it
3.Weaken those supports
4.Tell a substitute